Cancellation & Refunds Policy
Last updated: November 25, 2025
Thank you for shopping at Shivkara Digital. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
1. Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Shivkara Digital.
- Service refers to the Website.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so. The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: info@shivkaradigital.com
- By phone number: +91 78772 18473
3. Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days.
- The Goods are in the original packaging.
- The Goods were not used or damaged.
- You have the receipt or proof of purchase.
4. Refund Process
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
5. Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Shivkara Digital
Email: info@shivkaradigital.com
Phone: +91 78772 18473
